Shipping Policy and Delivery Times

Author: CB   Date Posted:16 February 2016 

WHEN WILL MY ORDER ARRIVE?

Deliveries will arrive between Monday and Friday during business hours (9am - 5pm). 

In general we will use a courier company for larger items such as FASTWAY couriers or TOLL, smaller items will be handled by Australia Post.

Most Express packages will be send by Australia Post Express where appropriate.

If we know the area from experience, we will send by the fastest [average] method of getting your package to you. We dont like shipping delays just as much as you!

 

 

ESTIMATED DELIVERY TIMES: [Guide only]

REGION

STANDARD SHIPPING*

EXPRESS SHIPPING*

NSW Metro (Sydney)

Dispatch time plus 1 - 2 business days shipping.

Dispatch time plus 1 business days for shipping.

NSW Regional (outside Sydney)

Dispatch time plus 3 - 4 business days shipping.

Dispatch time plus 1 - 2 business days shipping.

QLD Metro (Brisbane)

Dispatch time plus 3 - 4 business days shipping.

Dispatch time plus 1 - 2 business days for shipping.

QLD Regional (outside Brisbane)

Dispatch time plus 3 - 6 business days shipping.

Dispatch time plus 2 - 3 business days shipping.

VIC Metro (Melbourne)

Dispatch time plus 1 - 2 business days shipping.

Dispatch time plus 1 - 2 business days for shipping.

VIC Regional (outside Melbourne)

Dispatch time plus 2 - 4 business days shipping.

Dispatch time plus 1 - 3 business days shipping.

ACT Metro & Regional

Dispatch time plus 3 - 4 business days shipping.

Dispatch time plus 1 - 2 business days for shipping.

SA Metro (Adelaide)

Dispatch time plus 4 - 5 business days shipping.

Dispatch time plus 2 - 3 business days shipping.

SA Regional (outside Adelaide)

Dispatch time plus 5 - 6 business days shipping.

Dispatch time plus 2 - 5 business days shipping.

NT Metro & Regional

Dispatch time plus 5 - 9 business days shipping.

Dispatch time plus 2 - 5 business days shipping.

WA Metro (Perth)

Dispatch time plus 5 - 6 business days shipping.

Dispatch time plus 2 - 3 business days for shipping.

WA Regional (outside Perth)

Dispatch time plus 5 - 12 business days shipping.

Not available.

TAS Metro (Hobart)

Dispatch time plus 2 - 5 business days shipping.

Dispatch time plus 2 - 3 business days for shipping.

TAS Regional (outside Hobart)

Dispatch time plus 2 - 5 business days shipping.

Not available.

Remote Areas

Standard Australia Post shipping times for each area apply.

Not available.

Delivery time is subject to availability of all products and delivery time may be extended by up to 14 days.

If for any reason your order, or part thereof, cannot be shipped to you on time you will be notified promptly. If you have any questions plase call us on 02 4228 1250